Genix provides a range of professional services and software solutions to client organisations. The company provides intelligent process automation solutions and comprehensive implementation and support services to government agencies and corporate customers in the financial services, education, transport, utilities, healthcare, and life sciences industry sectors. It also provides business transformation, risk management, training and change management services to clients in across a much broader spectrum of industry.
Our expertise in process automation and re-engineering, analytics, optimisation, project delivery and risk management is called upon to solve problems in complex, regulated, high-volume and novel environments.
Solutions are built upon the iBPMS process automation platform and are designed in close consultation with technology partners and customers looking for leading-edge results. Every product is Web 2.0 enabled and has a multi-tiered, component-based framework and service-oriented architecture that can be quickly configured from module-to-field level. Each solution provides a rich, personalised user experience while meeting privacy, security and other regulatory compliance requirements. The R&D team continues to advance the platform in the fields of advanced analytics, CEP and optimisation.
Customers select the modules and in-built features their business needs from the COTS capabilities and the Genix team configures or customises the solution and can, if required, facilitate the transition-in process.
PaaS, SaaS or enterprise implementation options are offered with flexible licencing models to reflect changing environments. High-security, federal government registered cloud service providers house the high-availability infrastructure used to deliver services to our customers and full help-desk and customer support is offered through Genix’s Melbourne-based call centre.